UI/UX Design Services for Web & Mobile Apps | Blue Horn Tech
Home/Services/UI and UX design
design_servicesDesign

Design based on user research.

UI and UX design services

Designs are tested with real users before code.

Scope a design phasearrow_forward
What we work in
FlowsAll paths, including error cases
PrototypesClickable before code
Design systemComponents developers build from
AccessibilityAccessible by default
TestingTested with intended users
01 · The problem

Staff avoid using purchased tools.

Unclear screens lead to training and tickets.

54%

Share of purchased software licences that are actually used. The rest sit idle.

Source: Zylo, 2026 SaaS Management Index
Common situations
Staff log in once, then go back to email and spreadsheets.
Paid seats go unused.
Most support tickets start with “how do I”.
New staff need days of training before they can use the tool.
02 · The basics

What is UI/UX design?

The structure, screens and flows people use to complete work in a product. Design affects whether a tool is adopted.

When done poorly
warning01

Confusing screens increase training time and support tickets.

trending_down02

Low adoption leaves paid licences unused.

report03

Unclear specifications lead to the wrong build.

03 · Related work

Built and in use.

Live systems delivered with our clients.

True Care Living website on laptop and phone
Residential care · Website

True Care Living

A website for a Twin Cities residential care provider.

Read case study
CUSI institute website hero on laptop and phone
Urban research · Website + CMS

CUSI

A think tank went from email attachments to publishing on its own.

Read case study
04 · The solution

Our approach.

We design with your team and users.

schema

Workflow mapping

How work is done, workarounds included.

ad_units

Screen design and prototypes

Clickable and tested before any code.

palette

Design system

A standardized component library.

accessibility

Accessibility

Accessible from the first screen.

05 · The process

How we work with you.

Step 01

Discover

We review your processes and identify priorities.

Step 02

Plan

Scope, timeline and price, agreed in writing.

Step 03

Deliver

Two-week cycles. Progress reviewed with you each cycle.

Step 04

Hand over

Staff trained, docs written, all assets in your account.

FAQ

Common questions.

What does a UI/UX design project include?

User research, prototypes, testing and a design system.

How long does a design phase take?

Two to four weeks for one core workflow.

Do you design for accessibility?

Yes, by default.

5 build slots this quarter

Start with the screen that draws the most complaints.

One workflow. Redesigned and tested.